Booking Policy

Running a business means every appointment time is carefully planned - not only around my own schedule, but around the time reserved especially for you. When you book an appointment with Deborah Young Beauty, you're agreeing to these booking terms and conditions. Thank you for your understanding and for supporting a small business.

Appointment reminders

My booking system sends an automated reminder email and text 48 hours before your appointment, to help make your booking experience as smooth as possible. Please note these reminders are no-reply - if you need to cancel or change your appointment, contact me directly so we can confirm the change together. Please also take a moment to read your booking confirmation and reminder messages, as all policies are outlined there too.

Cancellation policy (48 hours)

I kindly ask for a minimum of 48 hours' notice if you need to cancel or reschedule your appointment.

• Less than 48 hours' notice: appointments cancelled within 48 hours of the start time may be subject to a cancellation fee if the slot cannot be filled.
• No-shows: appointments missed without contact, or where I'm left waiting without any communication, will be charged 100% of the appointment fee.

I genuinely dislike having to apply these charges, but last-minute cancellations and no-shows have a real impact on a small business, and on time that was reserved exclusively for you. Thank you for respecting my time in the same way I respect yours.

Kindness and communication

Open and respectful communication is always appreciated. If an appointment is missed and I make contact regarding the booking, I kindly ask for a response so that we can resolve things professionally. Disrespectful or abusive communication will not be tolerated and will result in future appointments not being accepted.

Thank you to every client who values my work, respects these policies, and continues to support Deborah Young Beauty.